FAQ

What payment methods do you accept?

• We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure online transactions.

Do you offer international shipping?

• Yes, we offer international shipping to select countries. Please refer to our shipping policy for more information and a list of countries we ship to.

What is your return policy?

• We offer a hassle-free return policy within 2 days of purchase. Items must be unused and in their original packaging for a full refund. Please refer to our return policy for detailed instructions.

How can I track my order?

• Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Can I cancel or modify my order?

• Orders can be canceled or modified within 2 hours of placing the order. Please contact our customer service team as soon as possible to request any changes.

Do you offer gift wrapping services?

• Yes, we offer gift wrapping services for an additional fee. Simply select the gift wrapping option at checkout, and your items will be beautifully wrapped and ready for gifting.

How can I contact customer service?

• You can contact our customer service team via email at tajar12mo@gmail.com, or through our online contact form. We strive to respond to all inquiries within 24 hours.

Are your products covered by a warranty?

• Yes, our products are covered by a1-year warranty against manufacturing defects. Please refer to our warranty policy for more information and instructions on how to make a warranty claim.

Do you offer bulk discounts for large orders?

• Yes, we offer bulk discounts for large orders. Please contact our sales team for more information and a customized quote.

Are your products eco-friendly?

• We are committed to sustainability and offer a range of eco-friendly products. Look for the eco-friendly symbol on product listings to identify these items.